Here you will be able to access the Control Panel for your website which includes:
- Add and manage email addresses and Mail Boxes
- Unlock FTP
- Access File Manager
- Backup or restore your site
If you can’t remember your password then you can reset it by following the on-screen instructions. If you do not receive the email to reset your password please check your spam folder. If still not received, please contact us as we may have an old email address for you in our automated system.
Access the services for your domain name. These services are for advanced users only – if you’re not sure what you are doing please ask us first! Changes here can make your website inaccessible.
If you can’t remember your password then please contact us as we can forward it to you.
If you prefer to access your emails online please use the link above.
If you need help setting up your email software so that you can receive your emails on your computer, tablet or phone please login to your Hosting Control Panel, and click on the ‘help’ button in the top right corner.
There in our Support Database you will find help on setting up different email software.
If you are having a problem with your website or email, this is your first port of call to make sure there isn’t planned maintenance or a known issue that is currently being resolved.
If this doesn’t appear to be the case, then please get in touch with us.
NEWS September 2019
Heart Internet has made changes to their email setup, so you may need to change the ports that you use to access your email accounts. There is information on their website about how this can be done through a variety of mail software : changes to SMTP ports